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HOW DO I PLACE AN ORDER?
You may order online through the website or by sending us an email request.

APPROXIMATE ORDER PROCESSING AND DELIVERY TIME?
We ship all orders within 48 hours of receipt. All orders to a P.O. Box address are shipped via the US Postal Service(estimated time for delivery is 10 business days.) All orders to a physical address will be shipped via UPS. Estimated time of delivery, 24-48 hours for processing and one business day for each shipping zone.

IS MY CREDIT CARD INFORMATION SAFE AND SECURE WHEN ORDERING ON THIS WEB SITE?
Yes, we are currently only acepting Paypal for credit card processing. This is a very safe and secure method of payment that automatically verifies your credit card information and deposits payment into our account.

CAN I PAY WITH A PERSONAL CHECK?
To pay by check please call us with your order, but note your order will not be processed until your check is received and clears.

WHAT ABOUT DAMAGED ITEMS?
Guaranteed to be free from defects. Contact us immediately for a return authorization and we will replace the item.

WHAT IS YOUR RETURN POLICY?
We can only allow returns on damaged or defective items. Contact us for a return authorization and we will replace the damaged item.

HOW CAN I CONTACT CUSTOMER SERVICE?
Look on our Contact Us page; you will find an e-mail address. Or click on: HeavenlyCollectibles@yahoo.com to send us an email. Please contact us if you have any questions, comments, or concerns.

WILL I PAY TAX ON MY ORDER?
Only Florida residents will pay a 6% sales tax.

 
    
HeavenlyCollectibles@yahoo.com or 1-800-978-8544